Where do you get your seashells?
We get our seashells from all over the world. Each type of seashell is unique to a limited geographic region so we have to import from as many areas of the world as we can in order to offer you the broadest selection possible.

How do you measure your shells and/or starfish and other such products?
We measure our products by their longest points from end to end.

Will you get all the seashells?

No. We strive to be ecologically sensitive with our suppliers to ensure a stable supply and to protect a species from over harvesting.

Who owns the company?
U.S. Shell, Inc. is a privately held corporation owned by Robert and Elizabeth Harris.

How long have you been doing this?
The Harris family has been in the seashell business since 1952 and we are working on developing our fourth generation of management.

Where can I buy shells at retail prices?
We have thousands of retailers across the globe that carry our products. However, If you happen to be in South Texas near Port Isabel and South Padre Island, feel free to visit one of our local retail stores: Seven Seas, Harris Sea Castle, Shell World, or Beach Mania.

Do you have a showroom?
We maintain a large showroom of our pruducts at our corporate headquarters in San Benito, Texas.

How do I get a catalog?
Call us at (956) 554-4500 or email us at customerservice@usshell.com

Why do I have to register?
We require a registration process because we are a wholesale-only company. This is done to protect our wholesale accounts and to keep the prices visible to legitimate merchants.

What is the minimum order amount?
As a wholesale distributor, a minimum order of $100 is required.

Can I order less than the minimum order?
Since we are a wholesale distributor, are prices are listed at wholesale value. Therefore, we do not process orders less than the required minimum amount of $100.

Why are there minimum quantity amounts?
Due to the nature of some items; we have to package them with a specific quantity in order to offer them profitably.

How do you ship your products?
We primarily ship via FedEx but we can ship based on your preferences in most cases. Please contact us if you have any specific requirements with your shipment(s).

How fast do you ship?
Most orders will ship within 3-5 business days or sooner if possible. You can always specify a ship date, cancel date, or arrival date on your order and we will do our best to get your order to you.

How can I cancel an order that has already been processed?
Our goal is customer satisfaction and we understand that anything can occur while your order is in-progress, however, to cancel an order, you must contact our customer service department immediately via telephone for prompt response. 
Please Note: Any order expedited and cancelled will incur a 25% restocking fee plus freight charges.

Do you have a question(s) that was left unanswered by our FAQs? Email us your question(s) to customerservice@usshell.com and we will respond to you as soon as possible.